Connect with customers over their preferred channel. As your customer base grows, sorting out large
amounts of feedback through each customer’s method of preferred communication quickly becomes time consuming.
CloudCC’s multi-channel support for cases collectively gathers all of the cases your customers have submitted
into one location regardless of their method of communication. Collect, form, and process tickets by easily
connecting with your customers over their channel of preference whether
it’s via phone, e-mail, online chat, QR codes, IoT, or the service portal.