CloudCC captures leads from websites, chats, social media or events. Take advantage of lead pool, assignment rules, and smart scoring to assign leads to the right sales rep, timely converting leads to opportunities.
With Customer 360, you can get an overview of customer information, see customer needs, tackle pain points, execute activities for specific customers, and improve customer dependency. With the Relation Net, you can find key contacts, track each communication, and maintain customer relationships.
CloudCC CRM presents the opportunity funnel in multiple ways to assist managing and advancing the sales opportunities and reduce the possibility of lost.
Manage your contracts, maintain customer agreements and collection plans, and integrate with third-party E-contracts in CloudCC.
Assign targets for your departments and personnel, with performance and achievement in your grasp, boost your team's performance with CloudCC.
Record customers' orders and contracts within CloudCC, create receivables, and complete payments. Seal deal with Sales Cloud faster.
Each organization may have several different sales processes, such as opportunity registration, contract approval, and multiple sales models. Process automation in CloudCC helps you track each stage of the sales process within the CRM and perform tasks at each stage systematically.
CloudCC CRM is a collaborative platform that improves the efficiency of communication and cooperation, streamlines work processes, and aligns internal team members. All employees can access the information they need and start live chat in CloudCC CRM.