Know What Features You Get With Each CloudCC

Social media marketing

Lead scoring

Lead assignment

Visitor tracking

Visitor details

Appointment scheduling

Schedule reminder

Campaigns

Employee referral

Marketing channel

ROI analysis

Email template

Mass emailing

Email tracking

Export to Mailchimp

Email scoring

Link email with opportunities

Group SMS

SMS linked to opportunities

Rules for lead scoring

10 fields

Leads auto-assignment

Lead conversion

Auto-recycle of leads

Customer 360 management

Contacts and relation net

Opportunity stage and possibilities

Opportunity registration approval

Opportunities duplicate-checking

Kanban of opportunity stage

Visiting check-in (app)

Business card scanning (App)

Sales process management

Sales forecast

Contracts

E-contract integration

Receivables

Integration and plug-in

Developer tool

Product

Price books

Quotes

Order

Invoice

Online payment

Payments

Supplier

Purchase order

Template printing and sending

Multi-channel service cases

Call center

Live Chat

Service Portal

Service Level Agreement (SLA)

Agent productivity

Customer feedback

Service application to on-site work order

Maintenance plan

Automatic dispatch strategy

Sign in

Man-hour management

Service report

Field service delivery

Expense settlement

Spare parts management

Asset management

Project plan

Project

Milestone

Project task

Project resource management

Gantt chart

Task Kanban

Personnel resource calendar